What is your refund and cancellation policy? 16th July 2015 28th April 2017 You must contact us 72 hours ahead of your scheduled tour start time for a full refund. There are no refunds for cancellations within 72 hours of your tour, or if you decide not to show up. About Author siteadmin Previous postAre there any extra fees that I will have to pay on top of the listed price?Next postAre we going running even though it’s raining and windy?