Reservation
No, we do not charge any extra fees. The listed price is the price you pay. Including tax.
You must contact us 72 hours ahead of your scheduled tour start time for a full refund. There are no refunds for cancellations within 72 hours of your tour, or if you decide not to show up.
We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.
Please contact us to get all the information on your desired tour.
Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.
Private tours: please be on time as given that the total duration of the tour starts from the scheduled meeting time.
Group tours (available on selected destinations and period of the year): runners are kindly requested to show up at the meeting point at least 5 minutes in advance of the scheduled starting time: the tour will start on time with the present runners.