FAQs

Along all the courses you will encounter public fountains pouring drinkable water. You can drink from the fountains or bring with you a water bottle to refill at.

We invite you to always check the local weather forecast and to wear in accordance to it. For comfort and safety reasons we always suggest to use high cushion running shoes (cat. A3).

Please keep in mind that there is not available a deposit for personal items and changing clothes, so come at the meeting point already dressed to run.

Every tour is designed with short stops to let you sightsee the spots visited and hydrate, if needed. And of course to take some nice photos!

The running pace indicated in group tours refers to a run on a flat course and is intended as the pace the runner must comfortable be able to keep for the whole distance in order to enjoy the tour. The pace could be sped up on the basis of the group composition and on condition of unanimous agreement of all the participants.

No, we do not charge any extra fees. The listed price is the price you pay. Including tax.

You must contact us 72 hours ahead of your scheduled tour start time for a full refund. There are no refunds for cancellations within 72 hours of your tour, or if you decide not to show up.

We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.

Please contact us to get all the information on your desired tour.

Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.

Private tours: please be on time as given that the total duration of the tour starts from the scheduled meeting time.

Group tours (available on selected destinations and period of the year): runners are kindly requested to show up at the meeting point at least 5 minutes in advance of the scheduled starting time: the tour will start on time with the present runners.

We do run in the rain, snow, wind and any other weather conditions that nature decides to throw at us. After all, we’re going on adventures! If the weather is unsafe for any reason, the tour will be postponed or cancelled. You will be notified the day before of your tour if there are changes due to weather.

In case of cancellation made by us, you will receive a full refund few minutes after you receive the cancellation message.