Who we are
Italy by Run RM is a sole proprietorship based in Venice – Italy aiming to provide running tours in Italy. Our website address is: https://www.italybyrun.com .
What personal data we collect and why we collect it
We have two different level of interaction: guest customers and users.
GUEST CUSTOMERS. All customers are identified as guests. When you send a booking request on our website (i.e.: add an item to your cart and/or go through the checkout process) you act as a guest customer and you provide us with personal information that includes your name, address, date of birth, email address, phone number and some payment information linked to your guest customer profile. Even if you aren’t acting as a guest customer, you might choose to provide us with information — like an email address to receive answers or updates about our services.
USERS. Users have an account to log in our website and are specifically administrator and/or contributors roles to provide website contents, design and maintenance services. When you register to use our services by establishing an account, we will collect personal data as necessary to offer and fulfil the services you request. Depending on the services you choose, we may require you to provide us with your name, postal address, telephone number, email address and identification information to establish an account. We may require you to provide us with additional personal data as you use our services.
We retain personal data in an identifiable format for the least amount of time necessary to fulfill our legal or regulatory obligations and for our business purposes. We may retain personal data for longer periods than required by law if it is in our legitimate business interests and not prohibited by law.
The cookies we use have defined expiration times; unless you visit our sites or use our services within that time, the cookies are automatically disabled and retained data is deleted. See below for the cookies used on our website.
Personal data: this is information that you provide to us which personally identifies you, such as your name, email address, billing information, or other data that can be reasonably linked to such information by Italy by Run, such as information we associate with you as a guest customer.
Guest customer: guest customer means a person’s use of the services without logging into and/or establishing an account.
User: a person that holds an accoount to log in the website. Users typically involve people that act as administrators, webmasters, contributors or authors for our website.
Phone number: a phone number is linked to your account for different purposes across Italy by Run services. For example, your phone number can be used to help people find and connect with you.
Email address: an email address is required for different reasons, first of all to get in touch with the customer in order to finalize the booking requested. It can be used to get in touch with you in order to execute the tour.
Payment information: in case you decide to pay electronically via a payment gateway, we receive from the payment platform the transaction id together with your name and address data to allow us to comply with naitonal billing and fiscal requirements.
Who we share your data with
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
(Personal Data Protection Code – Italian Legislative Decree no. 196 of 30 June 2003)
Cookies are pieces of information that are stored by your web browser on your computer’s hard disk, for record-keeping purposes. Cookies in and of themselves only identify your computer; they do not personally identify you.
This website utilises some technical cookies as described below.
__distillery – This cookie is used by our video player provider to remember your position in a video should playback be interrupted.
vchideactivationmsg_vc11 – This cookie enables to send messages from contact form-
wpSGCacheBypass – This cookie is used for local caching purposes to improve loading time of the website.
These cookies are merely used for functional scopes without any storage or use of data beyond the navigation.
This website uses some Google services such as, for example, Analytics and GoogleMaps.
Some of our pages use Facebook buttons or walls. Facebook could record, store and process some of your data.
Some of our pages use Twitter buttons or walls. Twitter could record, store and process some of your data.
How to turn off/enable cookies in your internet browser
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. The Help function within your browser should tell you how to do this. For more information about how to change your privacy settings on the most spread internet browsers please see:
Firefox – Please check how to on Firefox help centre pages.
Chrome – Please check how to on Chrome help centre pages.
Safari – Please check how to on Safari help centre pages.
Internet Explorer – Please check how to on Internet Explorer help centre pages.
What rights you have over your data
If you have an account, have registrated as a guest customer on this site, or left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we update and/or erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data
We maintain technical, physical, and administrative security measures designed to provide reasonable protection for your personal data against loss, misuse, unauthorised access, disclosure, and alteration. The security measures include firewalls, data encryption, physical access controls to our data centres, and information access authorisation controls.
What are your rights
Subject to limitations set out in EEA data protection laws, you have certain rights in respect of your personal data. In particular, you have a right of access, rectification, restriction, opposition, erasure and data portability. Please contact us if you wish to exercise these rights.